Workflows: Mobile notifications

This article explains the Mobile push notifications node that can be configured as part of Workflows. Learn more about using workflows here.

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Used For

1. Notifying other Clappia users on their Clappia mobile app regarding submission created/edited events.
2. Notifying Clappia users on their Clappia mobile app when their submissions are approved, rejected or moved to any other status.

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Editing the block

Click on the block and start editing on the panel that appears on the right side.

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Step name

This is the name that appears in the Workflow on the left side. If there are multiple mobile notification nodes in the workflow, set different step names like Notify Approval, Notify Rejection etc.

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Users

List of Clappia users who will be sent the mobile notification. As of now, only the submission owners (Users who created the submissions or are explicitly marked as the owners of submissions) are notified. Very soon, notifying all users of the Workplace will be supported

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Subject

Subject of the mobile notification. It can be a fixed subject or it can also use variables defined in the app. Learn more about using variables in workflows here.

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‍Body

Body of the mobile notification. It can also use variables defined in the app. Learn more about using variables in workflows here.

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Note on Workflows and Bulk Operations

Workflows in Clappia run on individual submissions, such as when a user submits or manually edits a record. However, when using Bulk Upload or Bulk Edit from the Submissions tab, workflows are not triggered, even though new submissions may be added or existing ones updated.

This is because workflows are designed to process one submission at a time. Triggering them for bulk operations can lead to incomplete or inconsistent results, especially for complex workflows.

If you need workflows to run after a bulk operation, currently you will need to open each submission manually and save it. This will count as an edit and trigger the workflow normally.